QuickCrypto - Support
Online Support
Contact Us
Please use the form below to contact us by email - this is the best way to obtain sales and technical support. Please provide as much information as possible in relation to sales and support queries. We endeavour to reply as soon as possible, but are sometimes hampered by international time zones! Thank you.
Postal Address and Phone
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QuickCrypto
Suite 523, 6 Slington House
Rankine Road
Basingstoke RG24 8PH
United Kingdom
+1 (815) 301-8403
- Fx. +1 (815) 301-8403
Parent Company
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Cybernescence Ltd
(company number 06971223)
Registered Office:
2nd Floor, 145-157
St John Street
LONDON, EC1V 4PY
United Kingdom
- +1 (815) 301-8403 (USA)
-
- Fx. +1 (815) 301-8403
Online Support Form (Sales & Technical Support)
We do have a phone line (+1-815-301-8403), but we disclose upfront that support via phone is on a 'best efforts' basis. Phone support is often great to have, especially for services based organisations. However, we've found that phone support isn't scalable nor efficient for a web-based software business like ours. Any technical issues usually involve troubleshooting and investigation which may take a little time and love with our creation. Rest assured we'll get back to you as fast as we can by email - make sure to check your 'spam' email folders for our reply if one doesn't arrive soon.
You may find the answer you're looking for by searching the comprehensive 'Online Help' ...
Or from within the 'Knowledge Base' (FAQ) ...
Association of Software Professionals (ASP)
This product is produced by a member of the Association of Software Professionals (ASP). The ASP wants to make sure that the 'try before you buy' software principle works for you. If you are unable to resolve a software related problem with an ASP member by contacting the member directly, ASP may be able to help. The ASP Ombudsman can help you resolve a dispute or technical problem with an ASP member, but does not provide technical support for members' products. Please contact the ASP Ombudsman online at http://www.asp-software.org/info/asp-ombudsman.php.